Introduction:
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Fogbro Solutions(collectively “Fogbro solutions, we, our, us”) collect, use, share or otherwise process your personal data through website www.brrfedy.com, its desktop, mobile site (hereinafter referred to as the “Platform”).
1. Information We Collect
1.1. Personal Information
When you use our website, we may collect personal information, including but not limited to:
Name, Email Address, Billing and Shipping Address, Phone Number
Payment Information (e.g., credit card details)
Account Login Details
1.2. Non-Personal Information
We may also collect non-personal information that cannot be used to identify you, such as:
Browser and Device Information, IP Address, Cookies and Tracking Technologies
Usage Data (e.g., pages viewed, time spent on site)
2. How We Use Your Information
2.1. To Provide Services
We use your personal information to:
Process and fulfill your orders
Communicate with you about your order status
Provide customer support
Manage your account
2.2. For Marketing and Promotions
With your consent, we may use your information to:
Send promotional emails and newsletters
Offer personalized product recommendations
Notify you about special offers and discounts
2.3. To Improve Our Services
We use non-personal information to:
Analyze website usage and performance
Improve website functionality and user experience
Develop new products and services
3. How We Share Your Information
3.1. Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving our customers. These may include:
Payment processors
Shipping and logistics companies
Marketing and analytics partners
IT service providers
3.2. Legal Compliance
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Cookies and Tracking Technologies
4.1. Use of Cookies
We use cookies and similar tracking technologies to:
Enhance your browsing experience
Personalize content and ads
Analyze site traffic and usage
4.2. Managing Cookies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our website.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
6.1. Access and Update
You have the right to access and update your personal information. You can do so by logging into your account or contacting our customer service team.
6.2. Opt-Out
You have the right to opt-out of receiving marketing communications from us. You can unsubscribe by following the instructions in our emails or contacting us directly.
6.3. Data Deletion
You have the right to request the deletion of your personal information, subject to certain legal obligations. Please contact us to initiate a data deletion request.
7. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: support@brrfedy.com Phone: 9899798723/8448228723
Address: FIRST FLOOR, C-124, ROOM NO 102, MOHAMMADPUR VILLAGE, BHIKAJI CAMA PLACE
NEW DELHI-110066